Support
Setup, pairing and diagnostics
Request support
Email founder@inmerzion.io for reproducible bugs, installation problems and privacy questions. Remove account identifiers, pairing links, QR codes, API keys, access tokens and private paths before submitting anything.
Codex CLI not found
Install or update the official Codex CLI, open a new terminal and run codex --version. Complete Sign in with ChatGPT the first time Codex opens, then use Connections → Codex Source → Scan again in Statusline Companion.
If automatic detection fails, choose Select executable. Statusline validates the selected launcher with codex --version before saving it.
Phone does not receive a sample
- Confirm Universal Relay shows a public HTTPS endpoint.
- Create a new pairing and scan it within ten minutes.
- Confirm the desktop changes from Pairing to Connected.
- Refresh while Codex is authenticated, then refresh the phone.
- Verify desktop and mobile builds use the same relay origin.
Useful diagnostic details
- Operating system and Statusline version.
- Installer format and output of
codex --version. - Codex Source origin, version and state.
- Relay hostname and state, never the full pairing URL.
Delete your data
Statusline has no user account. Follow the steps on the Statusline data deletion page to remove local credentials and encrypted relay data, or email support for a deletion request.